Privacy Policy
How we protect and handle your personal information
Last Updated: August 11, 2025
At BallersPot, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Premier League prediction platform.
Information We Collect
Personal Information
When you register for BallersPot, we collect:
- Account Information: Name, email address, username, and profile picture (via Replit OAuth)
- Profile Data: Team preferences, timezone settings, and display preferences
- Contact Information: Email address for account verification and communications
Usage Information
We automatically collect information about your use of our platform:
- Prediction Data: Your game predictions, scores, rankings, and pool participation
- Activity Logs: Login times, pages visited, features used, and interaction patterns
- Device Information: IP address, browser type, operating system, and device identifiers
- Performance Data: Page load times, error reports, and technical diagnostics
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your login session and remember your preferences
- Analyze site usage and improve our services
- Provide personalized content and features
- Ensure platform security and prevent fraud
How We Use Your Information
Platform Operation
- Provide and maintain our prediction game services
- Process your predictions and calculate scores
- Manage pool participation and leaderboards
- Send important account and service notifications
Communication
- Send weekly prediction reminders and deadline notifications
- Provide customer support and respond to inquiries
- Share important updates about our services
- Send promotional communications (with your consent)
Improvement and Analytics
- Analyze usage patterns to improve our platform
- Develop new features and game modes
- Monitor platform performance and security
- Conduct research and statistical analysis
Information Sharing and Disclosure
Public Information
The following information is visible to other users:
- Your display name and team preferences
- Your predictions and scores in pools you've joined
- Your rankings on public leaderboards
- Your participation in global competitions
Service Providers
We may share information with trusted third-party service providers:
- Replit: For authentication and hosting services
- RapidAPI: For Premier League match data
- Email Services: For sending notifications and communications
- Analytics Providers: For platform usage analysis
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Investigate fraud or security incidents
- Enforce our Terms and Conditions
Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data transmission is protected using SSL/TLS encryption
- Access Controls: Limited access to personal data on a need-to-know basis
- Secure Infrastructure: Data stored on secure, monitored servers
- Regular Audits: Periodic security assessments and updates
- Incident Response: Procedures for handling security breaches
Your Privacy Rights
Access and Control
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a common format
- Restriction: Limit how we process your information
Communication Preferences
You can control your communication preferences:
- Opt out of promotional emails
- Customize notification settings
- Choose your preferred communication frequency
Account Management
To exercise your rights or manage your account:
- Use the account settings in your profile
- Contact us using the support chat
- Email us at privacy@ballers-pot.com
Data Retention
We retain your information for different periods depending on the type of data:
- Account Data: Retained while your account is active
- Prediction History: Maintained for statistical and historical purposes
- Communication Logs: Kept for customer service and legal compliance
- Analytics Data: Aggregated data may be retained indefinitely
When you delete your account, we will:
- Remove your personal information within 30 days
- Anonymize your prediction data for statistical purposes
- Maintain minimal data required for legal compliance
Children's Privacy
BallersPot is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Transfers only to countries with adequate data protection
- Use of standard contractual clauses
- Implementation of technical and organizational measures
Cookies Policy
Types of Cookies We Use
- Essential Cookies: Required for platform functionality
- Performance Cookies: Help us understand how you use our site
- Functionality Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into user behavior
Managing Cookies
You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will update the "Last Updated" date
- We will notify you of significant changes
- Continued use constitutes acceptance of changes
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
privacy@ballers-pot.com
Live Chat
Available on our website
Contact Form
Response Time
Within 48 hours